Privacy Policy

At Rosa Caicedo, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

Information We Collect
When you use our services or make a purchase, we may collect the following types of information:

  1. Personal Information: This includes details such as your name, email address, postal address, phone number, and payment information.
  2. Usage Information: We gather non-personal information like your IP address, browser type, device type, and browsing behavior on our platform.

How We Use Your Information
We utilize your personal information for the following purposes:

  1. Order Processing: To process your orders, send order confirmations, and manage shipments.
  2. Communication: To communicate with you about your account, updates on products or services, and promotional offers.
  3. Personalization: To tailor your experience by presenting content and product recommendations based on your preferences.
  4. Improvement: To enhance our website, services, and product offerings, including analyzing usage patterns and trends.

Security Measures
We take extensive measures to protect your personal information:

  1. Data Security: All transactions are secured with SSL encryption technology to safeguard payment details.
  2. Access Control: Access to your information is restricted to authorized personnel only, ensuring confidentiality.
  3. No Sharing: We do not sell, trade, or rent your personal information to third parties.

Third-Party Services
We may engage trusted third-party service providers to assist in operating our business. These providers are contractually obligated to maintain the confidentiality and security of your information.

Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any revisions will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

Contact Us
If you have questions about our Privacy Policy or how we handle your personal information, please contact us for assistance.

Children’s Privacy
We are committed to protecting the privacy of minors. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take prompt steps to delete such data.

Parents and guardians play a crucial role in overseeing their children’s online activities and educating them about online safety.